Frequently Asked Questions (FAQ)

General

Q1: What is NB IT HUB?

A: NB IT HUB is a technology solutions provider specializing in IT services and secure, efficient payment system solutions for businesses of all sizes.

Q2: Where is NB IT HUB located?

A: We are headquartered in SHOP NO 5 MEHAR MARKET BUS STAND HAVELI LAKHA DEPALPUR OKARA, but our services are available to clients globally through remote support and cloud-based solutions.

Q3: Who are your typical clients?

A: We work with startups, SMEs, and enterprise-level businesses across a range of industries, including retail, finance, healthcare, and e-commerce.

IT Services

Q4: What kind of IT services do you offer?

A: Our IT services include:

  • Managed IT support
  • Cloud computing solutions
  • Network setup and maintenance
  • Cybersecurity and data protection
  • Custom software development
  • Website and app development

Q5: Do you provide ongoing IT support?

A: Yes, we offer flexible managed IT service plans, including 24/7 monitoring, helpdesk support, and proactive maintenance.

Q6: Can you help with migrating our systems to the cloud?

A: Absolutely. We specialize in cloud migration and can help you move to platforms like AWS, Azure, or Google Cloud with minimal disruption.

Payment System Services

Q7: What payment system solutions does NB IT HUB offer?

A: We provide:

  • Secure online payment gateway integration
  • Point of Sale (POS) systems
  • Mobile payment solutions
  • Custom payment software development
  • Payment analytics and reporting tools

Q8: Are your payment systems secure?

A: Yes. All our payment solutions comply with PCI DSS standards and utilize the latest encryption and fraud prevention technologies.

Q9: Do you integrate with existing e-commerce platforms?

A: Yes, we offer seamless integration with major platforms.

Billing & Support

Q10: How do I get a quote for your services?

A: You can request a quote by contacting us through our website or emailing nbithub@gmail.com. We’ll schedule a free consultation to understand your needs.

Q11: What support options are available after setup?

A: We provide continuous technical support, maintenance packages, and service-level agreements (SLAs) tailored to your needs.

Q12: What payment methods do you accept?

A: We accept bank transfers, credit/debit cards, and major digital wallets. Custom payment terms can be arranged for long-term projects.

Getting Started

Q13: How do I start working with NB IT HUB?

A: Simply reach out to us via our contact form, email, or phone. We’ll discuss your requirements and guide you through the onboarding process.

Q14: Do you offer free consultations?

A: Yes, we offer an initial consultation at no cost to help you determine the right solutions for your business.