Shipping & Delivery Policy

At NB IT HUB, we deliver all services and digital products electronically. This Shipping & Delivery Policy outlines how and when your services or deliverables will be provided after purchase or agreement.

1. Digital Delivery Only

NB IT HUB does not ship any physical goods. All our services, including software, reports, source code, digital tools, payment integrations, and support, are delivered electronically via:

  • Email
  • Cloud platforms (Google Drive, Dropbox, etc.)
  • Project management tools (like Trello, Asana, etc.)
  • Secure client portals
  • Direct deployment to your server or environment

2. Delivery Timeline

The delivery timeline depends on the type and scope of service:

  • Standard IT services: Typically delivered within 3-10 business days of project start
  • Custom software/payment systems: Delivery timelines are defined in the project agreement or proposal
  • Consultations or audits: Scheduled and delivered as per mutually agreed time slots
  • Ongoing support services: Delivered continuously based on your selected service plan

We will always communicate clear milestones and keep you updated on the progress

3. Access & Activation

Once a service or product is ready:

  • You will receive access credentials, download links, or deployment confirmation via email.
  • For subscription-based services, access begins immediately upon confirmation of payment and setup.

4. Failed Deliveries

If you do not receive your deliverables within the agreed timeframe:

  • Please check your spam/junk email folder
  • Contact or call us. We will resend or provide alternate access immediately.

5. Service Availability

We deliver services globally, as long as there are no legal or regulatory restrictions in your country. Please note that delivery times may be affected by timezone differences, especially for live support or real-time setup.

6. Contact Us

For questions related to delivery or service access, please reach out to: NB IT HUB:

Email: nbithub@gmail.com

Phone: +03241446578