Terms and Conditions

Please read these Terms and Conditions ("Terms", "Agreement") carefully before using the services offered by NB IT HUB.

By accessing our website, purchasing our services, or entering into a contract with us, you agree to be bound by these Terms. If you do not agree to these terms, please do not use our services.

1. Services Offered

NB IT HUB provides the following professional services:

  • IT consulting and support
  • Cloud and infrastructure solutions
  • Cybersecurity and data protection
  • Custom software and web development
  • Payment system integrations and digital payment solutions
  • Ongoing managed IT services

All services are provided under written proposals or agreements that outline scope, timelines, and deliverables.

2. User Responsibilities

By using our services, you agree to:

  • Provide accurate, up-to-date information when requested
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful or unauthorized purpose
  • Maintain the confidentiality of your account credentials
  • Promptly respond to communication and provide required approvals for project progression

3. Payment Terms

  • All fees are due according to the invoice terms or as outlined in your project agreement
  • Late payments may result in service suspension or additional late fees.
  • For recurring services, subscription fees are billed monthly or annually in advance.
  • We accept payments via bank transfer, credit/debit cards, and supported digital wallets.

4. Intellectual Property

Unless otherwise agreed in writing:

  • NB IT HUB retains ownership of all intellectual property, tools, codebases, and frameworks used during development.
  • Upon full payment, clients will receive usage rights or ownership of the final deliverables as specified in the contract.
  • You agree not to reuse, resell, or redistribute our work without permission.

5. Confidentiality

Both parties agree to keep all sensitive information exchanged during the project confidential, including but not limited to technical data, business strategies, login credentials, and client data.

6. Limitation of Liability

NB IT HUB will not be held liable for:

  • Any indirect, incidental, or consequential damages arising from the use or inability to use our services
  • Data loss, business interruption, or loss of profits
  • Delays caused by third-party tools, hosting platforms, or client-side inaction

Our total liability is limited to the amount paid by the client for the service in question.

7. Refunds and Cancellations

Please refer to our Refund Policy for details. Refunds are not guaranteed once a service has begun or been delivered unless agreed upon in writing.

8. Termination

We reserve the right to terminate or suspend services immediately, with or without notice, if:

  • The client violates these Terms
  • There is a failure to pay invoices on time
  • The client engages in fraudulent, abusive, or illegal activity

Clients may terminate a project with written notice, subject to payment for work completed to date.

9. Third-Party Services

Some services may include third-party tools or platforms (e.g., payment gateways, cloud hosting). We are not responsible for issues arising from these third-party systems, though we will support integration and troubleshooting.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws, without regard to its conflict of law principles.

12. Contact Information

For any questions or concerns regarding these Terms, please contact: NB IT HUB:

Email: nbithub@gmail.com

Phone: +03241446578